Maui Cape Town

We were given a Maui Camper Van with a lot of defects, Maui Cape Town was kind enough to replace the van but the new van's geyser did not work and the water tank had a leak. We were out in the middle of nowhere in a campsite without electricity and we were far away from a bathroom (no hot water) and a tap. Also, it was inconvenient to not be able to shower in freezing cold weather. They did send someone out to try and fix it but he could not do so. It was also inconvenient to re-pack all our belongings (6 pax) from one truck to the other. It felt as if all our little break away was revolving around a camper van. My experience was not great, especially since we had guests from Durban and I would have thought Maui Cape Town would at least contact me today and release my holding deposit. We left a message for the manager to contact us on Saturday when we dropped off the van. This did have an impact on our trip and experience.

Simple booking, clear and efficient follow-up on the file, all the information regarding the rental company on-site was well communicated! Cooldrive was recommended to us by a friend, and we will do the same!

The speed of responses to my various questions as well as the accuracy of the information were very valuable to me.