Blurent Faro

Good advice and quick quote. Thanks to the cool Nomad team!

A lot of difficulties with our bank cards for the deposit transfer. This made us lose 2 hours. Very little flexibility from the lady who welcomed us; rather arrogant. The contract, signed before Covid, was postponed to April 2022. You increased the price several times without any explanation. Upon arrival, you removed the rental of duvets, cushions, and thus additional payments to be made. In the end, it was more or less 400 euros more expensive than expected for just one week. When we arrived in Lisbon, there was no one to welcome us. We had to wait 1.5 hours..... We were very disappointed and felt cheated by cool-drive.

Too rigid computer system