Comfort Standard — McRent

a difference between the pick-up and return times! A problem with my credit card, which was only a debit card and therefore I couldn't pay the deposit. I was not aware of this restriction. I was able to pay the rental of €1500 but not the deposit of €500! Scheduled departure at 2:30 PM, actual departure at 6:30 PM! It was impossible for the other people present to pay the deposit with an appropriate card, as they were not listed on the rental agreement!

Difficult to get information before booking by phone or email, almost impossible. However, good responsiveness by email once the booking is made. Lack of fluidity on the site with issues downloading the various documents requested on the site but quickly resolved by Cool Drive.

good experience