Cooldrive did not deliver the service / car they offered and signed. The RV we rented was not equipped as the one in the contract. They did not offer any solution to this issue. They said it is a take it or leave it issue. Very poor customer service, not possible to reach them on the phone. Although Cooldrive admits they did not deliver what was promised, they did not offer any compensation, just blaming it on their supplier.
M.
Spain · Sep 2024
Trustpilot