Cooldrive did not deliver the service / car they offered and signed. The RV we rented was not equipped as the one in the contract. They did not offer any solution to this issue. They said it is a take it or leave it issue. Very poor customer service, not possible to reach them on the phone. Although Cooldrive admits they did not deliver what was promised, they did not offer any compensation, just blaming it on their supplier.
The branch
Collecting your vehicle at BlackSheep, Alhaurín de la Torre, Málaga
The fleet
BlackSheep vehicles
Models offered by the rental company. Not all of them are available at every branch: the search form shows availability and prices.
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Explorer 4
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Explorer 5
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Explorer Pop Up
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Explorer 2+2
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Baroudeur
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Baroudeur California
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Baroudeur Plus
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California Confort
Branches
Other BlackSheep branches in Spain
Verified customer reviews
They rented with BlackSheep
4.3
818 reviews
Public rating of BlackSheep
Public rating of the rental company: 3.9/5 (411 reviews)
- Trustpilot 3.9/5 411 reviews
Public ratings collected on October 28, 2026 from independent review sites.
M.
Spain · Sep 2024
Trustpilot
Excellent service, speed, and courtesy
T.
Spain · Sep 2025
Trustpilot
EXCELLENT IN EVERY WAY. HIGH-QUALITY VEHICLE. FRIENDLY STAFF. NO PROBLEMS.
Isabelle L.
Spain · Jul 2025
Avis Vérifiés