2/5
1. The motorhome had neither a reversing alarm nor a rear camera. Essential for this type of vehicle. 2. There was no option to purchase insurance without a deductible. The options were either to take out an external one or to reduce it with Indie Campers. Additionally, in the case of the one rented in Scotland, we were informed at the last moment that no insurance covered the upper and lower part...
5/5
Available team and very good service
5/5
A beautiful experience with useful advice for the visited country. One can talk about people, and that's invaluable.
5/5
Booking is very easy to do, everything is very clear during the reservation, and customer service responds quickly.
4/5
No issues with the reservation process and preparation of the file. In line with our expectations during the on-site rental.
5/5
The offer was the most attractive, much cheaper than on the camper van rental site itself. Impeccable service, I recommend.
5/5
Competitive price, exchange with an impeccable contact, response by phone or email very quick. Absolutely nothing negative to say!
5/5
With CoolDrive, we were able to explore Scotland at our own pace, in the comfort of the minivan, and we loved it! I recommend it, would do it again!
1/5
The vehicle was older than the maximum of two years advertised. Worn tires, one of which was flat on the first day (on a regular road). Pitiful service. We waited 2 hours at check-in, almost an hour at check-out.
1/5
The vehicle was older than the maximum of two years advertised. Worn tires, one of which went flat on the first day (on normal road). Pitiful service. We waited 2 hours at check-in, almost an hour at check-out.
1/5
The vehicle was older than the maximum of two years advertised. Worn tires, one of which got a flat on the first day (on a normal road). Pitiful service. We waited 2 hours at check-in, almost an hour at check-out.
5/5
Everything was perfect.
I will rent from you again.
Thank you.
4/5
We booked late, and our order did not cause any issues.
5/5
Yes, we have always been heard and helped before, during, and after the stay. Very serious and friendly.
1/5
Extremely difficult communication, lack of professionalism and follow-up on bookings...
4/5
Good support.
5/5
Responsive and excellent advice on options and insurance, for example. I have always had someone very quickly who was able to answer my requests and questions perfectly and pleasantly. Our rental went very well.
4/5
Very good service, very responsive, I recommend Cool Drive.
5/5
Very reliable, good coverage in many countries, and responsiveness to email replies.
4/5
yesmediocre
4/5
Yes. Everything was well organized before departure.
4/5
Everything was in accordance with the offer.
4/5
A vehicle in fairly poor condition, several damaged elements inside. A slight water leak as well, which resulted in a very humid luxury motorhome, with a high water consumption. Apart from that, the contact with the advance is very easy and pleasant, and picking up the vehicle is quick.
5/5
Very well
5/5
Value for money, nothing to say.
4/5
The big plus is the diversity of payment methods.
5/5
Fair prices, professionalism, kindness, and a sense of service.
5/5
Very good and welcoming.
1/5
No response to my questions and poor knowledge of the service provided by the rental company.
5/5
No unpleasant surprises.
No extra charges on-site.
New offers proposed by email, by phone.