5/5
First rental of this type of vehicle in a professional context where the rental must take place from France to Canada. Many questions and Cooldrive (Marlène) has been a valuable support in guiding my choices. Efficiency and responsiveness beforehand, and on-site a vehicle and service that met our expectations. No complaints. Great!
4/5
Too rigid computer system
5/5
Very good customer experience with Cooldrive. I highly recommend it! Thanks to the team who were attentive and available for organizing my trip to Canada.
5/5
Great experience with Cooldrive. I highly recommend it 100%. Reliable, attentive, available, responsive. Thanks to Marléne for her support.
4/5
Initially, the camper offered online was not available, but a good alternative was quickly provided. The communication regarding the various steps to be taken is clear. The camper was from 2025 and was clean and complete. The pick-up in Norway took longer than expected (4 hours), but in the end, it became a vacation to never forget. Highly recommended!
5/5
No unpleasant surprises
1/5
Cooldrive recommended that I take out insurance, which turned out to be unable to handle an issue that arose during the stay.
5/5
Top rates and service
5/5
Impeccable
5/5
Quick and efficient response
5/5
Everything was quick and quite simple. Just a small downside upon arrival, we waited a good amount of time before being taken care of.
5/5
Perfect
5/5
Interesting price, clear file and follow-up. Very easy to get answers to our questions, very pleasant staff.
5/5
We rented a campervan for a trip to Iceland. Everything went well. Good service from Cooldrive.
5/5
Great vacation in the Baltic States. When everything goes well, it is easy to speak highly of the people who helped you. But beyond the quality of the vehicle and the welcome from the rental company, it is also important to note the support received from Cooldrive, which responded quickly to all our requests. This provides a sense of security that allows you to truly relax, knowing that in case of...
5/5
great experience! The CoolDrive agents are very helpful with all the procedures
1/5
Incorrect information about the rental dates resulting in a charge for an additional day despite my inquiries to Cool Drive right after my booking. Refusal to modify my reservation because it did not lead to a change in price. Incorrect information confirmed by the rental company that was expecting a response the next day...
5/5
The whole booking, communication, and actual rental experience has been smooth, effective, and enjoyable. Not sure how that could have been any better, at least in our experience, other than perhaps a final communication just before the start of the rental (but really, we had all info and details already). Collection and return of the motorhome was smooth and friendly staff (from iCaravan). All in...
5/5
Very good from the quote to the rental, I recommend!
5/5
Good and quick communication, easy to book and easy to follow all the instructions.
5/5
Easy to contact intermediary. For my part, a big thank you to Marlene for her availability and responsiveness.
5/5
Excellent service, speed, and courtesy
5/5
Easy communication, in French
5/5
They have always responded quickly to all my requests and their website is very functional!
5/5
Everything was well arranged, clear information in advance, and the handover of the mobile home went smoothly.
4/5
It is convenient to book a vehicle without too many questions. However, personally, I went to Iceland, and the story surrounding the insurance was really not clear with the rental agency.
5/5
Diversity of offerings, clear presentation of the site, available options. No surprises on the price; you know what you're paying for. I recommend it and will probably use it again for other camper van trips.
5/5
Responsiveness to emails and requests is excellent.
5/5
Everything went well.
1/5
Hello, very bad experience with the rental made with Causeway Campers Ltd: the rented camper was damaged from a previous accident with many parts taped up, including the rear bumper, which came loose during the jolts in the middle of the trip that I had to reattach after notifying them with makeshift means, causing stress on the road in the second part of the trip (photo available if needed); upon...
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