5/5
Everything went well from the beginning to the end. I was informed at all times, even they wrote to me because there was a change of camper due to circumstances and they notified me in case I didn't agree. There was no problem, I'm very grateful because it's a pleasure to travel like this. Thank you very much.
5/5
Clear and quick communication. Perfect service.
5/5
Friendly staff, attentive and present during the booking phase from Italy.
5/5
Quick rack report
5/5
A personalized support, Marléne is very responsive and available. She was able to find us the best price and gave us good advice. I recommend.
1/5
I had an emergency and called, contacted politely and tried to reach them through all of their forms of social media and have also emailed them several times, over many days. This company is basically uncontactable. All they do is take your money online, (the wrong amount) they make errors and mistakes and then - nothing. Sorry to say but I hate them.
4/5
The service is good, no surprises.
4/5
Very good welcome, explanations, and follow-up. Price too high.
4/5
Indeed, it was the first time and we greatly appreciated the professionalism of this company, the welcoming of customers, the cleanliness of the facilities... just one small downside: we waited from 2 PM to 5:30 PM before we could leave with the vehicle because many people were waiting like us.
4/5
Good contact, but should give some advice on road conditions for the autumn period.
5/5
I went through this site to rent a van in Sweden during the summer of 2018. Excellent site, it was the best rate I could find, I asked a question and the response was quick and relevant.
3/5
Fortunately, there were only 3 of us because the camper van supposedly for 6 is overrated. Maximum autonomy of 48 hours. The rental company offered an all-inclusive package that was very advantageous but unknown to Cooldrive.
4/5
Reactive team, well-versed in their field and vehicle rental agencies.
5/5
Product as described. I recommend it.
5/5
Offer matching expectations and responsiveness of the interlocutor. Very good.
5/5
First rental of this type of vehicle in a professional context where the rental must take place from France to Canada. Many questions and Cooldrive (Marlène) has been a valuable support in guiding my choices. Efficiency and responsiveness beforehand, and on-site a vehicle and service that met our expectations. No complaints. Great!
4/5
Too rigid computer system
5/5
Very good customer experience with Cooldrive. I highly recommend it! Thanks to the team who were attentive and available for organizing my trip to Canada.
5/5
Great experience with Cooldrive. I highly recommend it 100%. Reliable, attentive, available, responsive. Thanks to Marléne for her support.
4/5
Initially, the camper offered online was not available, but a good alternative was quickly provided. The communication regarding the various steps to be taken is clear. The camper was from 2025 and was clean and complete. The pick-up in Norway took longer than expected (4 hours), but in the end, it became a vacation to never forget. Highly recommended!
5/5
No unpleasant surprises
1/5
Cooldrive recommended that I take out insurance, which turned out to be unable to handle an issue that arose during the stay.
5/5
Top rates and service
5/5
Impeccable
5/5
Quick and efficient response
5/5
Everything was quick and quite simple. Just a small downside upon arrival, we waited a good amount of time before being taken care of.
5/5
Perfect
5/5
Interesting price, clear file and follow-up. Very easy to get answers to our questions, very pleasant staff.
5/5
We rented a campervan for a trip to Iceland. Everything went well. Good service from Cooldrive.
5/5
Great vacation in the Baltic States. When everything goes well, it is easy to speak highly of the people who helped you. But beyond the quality of the vehicle and the welcome from the rental company, it is also important to note the support received from Cooldrive, which responded quickly to all our requests. This provides a sense of security that allows you to truly relax, knowing that in case of...